Privacy Policy
Effective Date: May 3, 2026
Sanxcel Real Estate ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the information you provide.
Information We Collect
We may collect the following information:
Full Name
Email Address
Phone Number
Property Address
Mailing Address (when applicable)
Any additional information you voluntarily provide
We may also automatically collect technical information such as:
IP Address
Browser Type
Device Information
Website Usage Data
How We Collect Information
We collect information when you:
Complete a form on our website
Request a cash offer
Contact us by phone
Contact us by email
Contact us via SMS
Subscribe to communications
Interact with our website
How We Use Your Information
Your information may be used to:
Respond to inquiries
Evaluate properties
Schedule appointments
Send transaction updates
Provide customer support
Improve our website
Improve our services
Send marketing communications when consent has been provided
SMS Communications
By providing your mobile phone number, you consent to receive conversational and marketing SMS messages from Sanxcel Real Estate, including:
Property inquiries
Appointment reminders
Offers
Transaction updates
Promotional communications
Message frequency may vary.
Message and data rates may apply.
Reply STOP at any time to opt out.
Reply HELP for assistance.
Receiving text messages is not required as a condition of purchasing any goods or services.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors that provide support services (such as customer service, messaging platforms, or technical support) is permitted only as necessary to operate our business and does not include sharing mobile opt-in data for marketing purposes.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share information with trusted service providers who help us operate our business, including:
Website hosting providers
CRM providers
SMS providers
Email service providers
Analytics providers
These providers are required to protect your information and may only use it to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember your preferences
Analyze website traffic
Improve user experience
You may disable cookies through your browser settings. However, some website features may not function properly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those third-party websites.
Children's Privacy
Our services are not directed to children under 13 years of age.
We do not knowingly collect personal information from children.
Your Choices
You may:
Reply STOP to opt out of SMS communications.
Unsubscribe from marketing emails using the unsubscribe link provided.
Request access to, correction of, or deletion of your personal information by contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Sanxcel Real Estate
Cleveland, Ohio
📞 Phone: (216) 930-3399
